Terms and Conditions - Gardener Marylebone
Welcome to Gardener Marylebone. These Terms and Conditions govern your use of our services. By engaging our gardening services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
Gardener Marylebone offers a range of gardening services, including but not limited to:
- Garden design and planning
- Lawn maintenance
- Planting and horticultural care
- Pest and disease management
- Seasonal clean-ups
- Hardscaping and patio installation
All services are performed with the utmost professionalism and attention to detail to ensure customer satisfaction.
2. Booking and Scheduling
Appointments can be scheduled through our online platform or by contacting our customer service team. We strive to accommodate your preferred dates and times, subject to availability.
2.1 Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
2.2 Rescheduling
We understand that schedules can change. We will make every effort to reschedule your appointment at the earliest possible time that is convenient for you.
3. Pricing and Payments
Our pricing is based on the scope of work, materials required, and time estimated to complete the job. An accurate quote will be provided prior to commencing any work.
- Payment Terms: Payment is due upon completion of the service unless otherwise agreed upon.
- Accepted Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
- Late Payments: Late payments may be subject to a late fee as specified in your invoice.
4. Client Responsibilities
To ensure the best results, clients are expected to:
- Provide access to the property at the scheduled service time.
- Inform us of any specific requirements or preferences.
- Secure pets and inform us of any allergies or sensitivities to plants or chemicals.
5. Liability
Gardener Marylebone strives to perform services to the highest standards. However:
- We are not liable for any pre-existing property conditions or damages not caused by our services.
- Clients are responsible for ensuring that access to utilities and services is safe and compliant with local regulations.
- We carry appropriate insurance to cover any accidental damages caused during service delivery.
6. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
7. Intellectual Property
All content provided by Gardener Marylebone, including but not limited to designs, plans, and written materials, is the intellectual property of our company. Unauthorized use or distribution is prohibited.
8. Termination
Either party may terminate the service agreement with written notice. In the event of termination, clients are responsible for payment for services rendered up to the termination date.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Marylebone operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
10. Amendments
Gardener Marylebone reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
11. Force Majeure
We are not liable for any failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, or government restrictions.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardener Marylebone, superseding all prior discussions, agreements, or understandings.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce later.
15. Feedback and Complaints
We value your feedback. If you have any complaints or suggestions regarding our services, please contact our customer service team. We are committed to resolving any issues promptly and effectively.
16. Non-Transferability
The rights and obligations under these Terms and Conditions are personal to the client and may not be transferred or assigned to any third party without our prior written consent.
17. Indemnification
Clients agree to indemnify and hold harmless Gardener Marylebone from any claims, damages, or expenses arising out of their use of our services or violation of these Terms.
18. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information exchanged during the course of the service agreement.
19. Notices
Any notices required under these Terms must be in writing and delivered through the agreed-upon communication channels.
20. Headings
The headings used in these Terms are for reference purposes only and do not affect the interpretation of the provisions.
Conclusion
By utilizing Gardener Marylebone's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We are committed to providing exceptional gardening services while maintaining a transparent and respectful relationship with our clients.